When a host officially cancels a booking via MeetJune before it takes place, you will receive an automatic email from MeetJune explaining that we have credited your account with the corresponding amount for the cancelled booking. You will have two options:
1. We can transfer the payment towards another MeetJune experience easily:
When you find another experience that you like, send a request to the host to confirm his/her availability for the reservation. The experience should have the same cost (or less) than the cancelled experience. If you need any help please contact us: [email protected]
2. We can refund you:
Please, note that cancellations by hosts are taken very seriously since they can create problems for your travel plans. Also, they affect the reliability of our site which we work very hard to maintain. For this reason, we penalize hosts when they cancel.
The refund will be processed through the same payment method that you chose during your booking following the general procedures of MeetJune. You will receive a refund for the full amount of the reservation within 24 to 48 hours from the cancellation. Note that once your money is refunded, it may take a few days to clear in your account, depending on the day of the cancellation and your bank’s policies.